Terms and Conditions

Payment Policy

After we have received a confirmation from you about securing your space in a retreat with Âncora Retreats  a courtesy hold allows one week to send your initial deposit.

A non refundable deposit of 500€ holds your space. After the reception of your deposit we will send you a reply confirming your place in the retreat and with information relating to the retreat. If you don't receive our reply please contact us.

The deposit is always non-refundable and must be used within one year of the original retreat start date (see details below).

The rest of the payment must be done until 30 days before the retreat start date.

Bookings close 30 days before the retreat starts.

Together with the deposit you must submit this participant agreement  form signed . Guests who fail to do so, may be subject to an automatic cancellation and the policy below will apply.

 

Retreat Cancellations Definitions

"Cancellation" is defined as not attending your scheduled  retreat, including postponing or rescheduling.

 "You" refers to the guest booking at the retreat.

 "We" refers to Âncora Retreat .

It is your responsibility to read and understand our cancellation policy before making a reservation.

We are committed to providing a high retreat, have very limited spaces and maintain a standard of never cancelling a retreat with guests booked on it; therefore we expect to receive only firm bookings from intended guests.

 Naturally, no one books with the intention of canceling or postponing their retreat, but unexpected things do happen, so please consider purchasing travel cancellation  insurance.

A portion of your payment may be used as credit for another retreat within one year of your original retreat date.

We will gladly transfer your credit to another guest for the same retreat you originally booked, with the same level of accommodations.

Depending on when you cancel, cancellation fees may apply.

Fees are determined by the following schedule:

  1. If you cancel more than 90 days before your retreat start date, 90% of your payment may be applied to another Âncora Retreat  within one year of your original retreat start date.
  2. If you cancel 60 - 89 days before your retreat start date, 75% of your payment may be applied to another Âncora Retreat within one year of your original retreat dates.
  3. If you cancel 45 - 59 days before your retreat start date, 50% of your payment may be applied to another Âncora Retreat within one year of your original retreat start date.
  4. If you cancel 30 - 44 days before your retreat start date, 30% of your payment may be applied to another Âncora Retreat within one year of your original retreat start date.
    *** If you do not use this credit within one year, you will be refunded 0% of your original payment (whether that is a deposit or full payment).
  5. If you cancel 29 days or less before your retreat start date, you will forfeit your entire payment.

Exceptions to our policy cannot be made for any reason.

We do not offer credit for arriving late or leaving early.

All cancellations must be received in writing sent via email

 

Retreat Cancellation Policy

The retreat will occur with a minimum  and maximum number of participants (limited places available). In the eventuality of not having the minimum registration established we will have to cancel the event.

If the retreats must be cancel for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payments to us, constituting a full settlement. No other financial compensation can be indebted for any other reason on behalf of fraudulence.

As Âncora Retreats is not a travel agency it cannot be responsible for your expenses incurred in preparation for any canceled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip. 

We strongly recommend that all participants obtain travel insurance with a trip cancellation policy.

 

Our Responsibility to You

Ancora retreats organises retreats that combine meditation with a variety of sports activities.(horse riding, sailing, yoga)

As the retreat operator, we make arrangements with other parties ( seaspirit, among others) to provide you with some of the services on your retreat. These parties are independent suppliers over whom we have no direct control.

Âncora Retreats hold no responsibility for independent contractors or weather conditions, changing services on the retreat.

Âncora Retreats is not responsible for any claims, losses, damages, costs or expenses arising out of injury, accident or death, damage, loss or delay of baggage or other property; or delay, inconvenience, loss of enjoyment, or frustration, whether physical or mental resulting from: (1) the act or omission of any party including Âncora Retreats or its employees; (2) mechanical breakdown, government actions, weather or other factors beyond our control; (3) your failure to read information provided and follow instructions including, but not limited to, obtaining sufficient travel protection & health insurance and providing correct & complete personal, health and travel information; (4) your cancellation or change for any reason in travel services offered; and (5) your medical or health problems or physical disabilities.

All participants are expected to have their own individual civil liability insurance.

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